Terms and Conditions
Legal Basis for Data Collection
Our legal basis for the collection of personal data is that: a) We have your lawful consent. b) The data is necessary for us to provide the products and services.
By accessing any of our products or services, you agree that your personal information may be collected, stored, and used for any of the following purposes:
To provide the product and service ordered.
To conduct anonymised market research.
To provide you with a personalised browsing experience when using the website.
To send you details you have requested. We may use your email address to send you updates about our services.
What Do We Do with the Information Collected?
The information we collect allows us to process your request, order, or booking. It also provides us with your contact details if there is an emergency relating to your child, and we need to contact you.
We may perform statistical analyses of enquiries submitted via the website. This information is not disclosed to any third parties.
We may use your personal data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
We may also make suggestions and recommendations to you about goods or services that may be of interest to you.
We may process the data to administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
We may use cookies for the purposes of collecting statistics on site visitors and determining the level of repeat visitors. These help us develop the design and layout of the website. These cookies are not personally identifiable – see further details below.
What Information Do We Collect?
We may collect information via our online enquiry form for course bookings.
We may require customers to provide us with a name, sometimes an organization name, a billing address, and an email address. Your telephone number and a secondary delivery name and address may also be provided but this is not mandatory.
We will also request the name of your child(ren) and date of birth to provide tuition and mock exam services.
Cookies are also used in the order process: A session-based cookie is used for the basket products, which is usually deleted when you close your browser.
Your Rights
You have the right to:
Confirm that your personal information remains correct (for which procedures are in place).
Unsubscribe from certain email communications.
Complain to the Information Commissioner's Office (ICO) if you have any concerns.
Ask for copies of your data that we hold.
Request your data to be erased.
If you have any queries or concerns about our privacy policy, please contact us in the first instance at info@allheadsrecognized.co.uk.